At Infinity Websoft, we value your satisfaction with our services. This Refund Policy outlines the terms and conditions under which refunds may be issued for our services.

1. Eligibility for Refund:

Dissatisfaction: If you are dissatisfied with our services, you may request a refund within 15 days from the date of the service purchase or project initiation, whichever comes first.

Non-Delivery: In the event that we fail to deliver the purchased services or complete a project, you are eligible for a full refund.

2. Refund Process:

To initiate a refund request, please contact our Customer Support team at info@infinitywebsoftllc.com. You will be required to provide a clear explanation of your dissatisfaction or the reason for the refund request.

Our team will review your request and, if eligible, process the refund within 15 business days.

3. Refund Exceptions:

Refunds will not be issued if the service has been substantially delivered or if a project has reached a significant completion stage, as determined by Infinity Websoft.

Refunds will not be provided for services that have been customized or tailored specifically to your requirements, as these services are considered final and non-refundable.

4. Payment Method:

Refunds will be issued to the original payment method used for the purchase. If a refund is not possible via the original payment method, alternative arrangements will be made.

5. Cancellation Policy:

– For ongoing services with subscription-based payment plans, you may cancel your subscription at any time, but refunds will not be provided for past subscription periods.

6. Modifications:

Infinity Websoft reserves the right to modify or amend this Refund Policy at any time. Any changes will be effective immediately upon posting on our website.

By engaging with Infinity Websoft and using our services, you acknowledge and agree to the terms and conditions outlined in this Refund Policy. If you have any questions or require clarification on any aspect of this policy, please contact us at info@infinitywebsoftllc.com . Your satisfaction and trust are important to us, and we are committed to providing excellent service and addressing any concerns promptly.